Acceptance and authority
By using this website, submitting an inquiry, accepting a proposal, signing an agreement, or purchasing a service, you agree to these terms. If you act for an organization, you represent that you have authority to bind it. If a signed agreement conflicts with these terms, the signed agreement controls only for that conflict.
Scope, client cooperation, and changes
Belles provides only the services and deliverables expressly listed in the applicable order. Timelines depend on timely access, content, decisions, approvals, and feedback from the client. Delays by the client extend delivery dates and may require rescheduling. Work outside the approved scope—including additional revisions, pages, formats, meetings, implementation, content, or technical support—requires a written change order and additional fees.
Fees, payment, and suspension
Fees are due as stated at checkout or in the applicable order. Taxes, third-party fees, licenses, hosting, domains, advertising spend, platform subscriptions, and usage charges are excluded unless expressly stated. Belles may pause work, withhold delivery, disable managed services, or decline additional work while any amount is overdue. Client payment obligations are not contingent on launch, revenue, adoption, financing, or approval by a third party.
Ownership before final transfer
Until Belles has received all amounts due and expressly identifies the final deliverables in writing following final presentation, Belles exclusively owns all concepts, drafts, directions, research, strategy, copy, designs, prompts, systems, source files, working files, code, configurations, and deliverables created or presented during the engagement. Review access is a limited, revocable evaluation license only. The client may not use, reproduce, publish, implement, train systems on, modify, share, or direct a third party to use unpaid, draft, rejected, or unselected work.
Rights after final payment
After full payment and written final delivery, the client receives the rights expressly stated in the applicable order to the selected final custom deliverables. No rights transfer in rejected concepts or working files. Belles retains all rights in its pre-existing and underlying materials, methodologies, know-how, research frameworks, processes, templates, tools, reusable components, code libraries, prompts, systems, the Belles Translation System, Brand Layer architecture, and improvements to them. To the extent retained Belles materials are embedded in a paid final deliverable, the client receives a non-exclusive, non-transferable license to use them only as necessary to use that deliverable for its own business.
Third-party fonts, software, stock assets, platforms, models, and other licensed materials remain subject to their own licenses. The client is responsible for obtaining and maintaining any license not expressly included.
Client materials and approvals
The client represents that it has all rights and permissions necessary for materials, data, claims, instructions, and access it supplies. The client is responsible for factual accuracy, substantiation, legal review, regulatory compliance, accessibility obligations applicable to its business, and final approval before publication or use. Approval may be given by email, platform action, signature, payment, publication, or other written confirmation.
AI-assisted work and client responsibility
Belles may use artificial-intelligence and automation tools to support research, ideation, analysis, production, quality assurance, or implementation. Outputs may be incomplete, inaccurate, non-unique, biased, unavailable, or affected by third-party model and platform changes. Belles does not represent that AI-assisted material is error-free, exclusive, eligible for intellectual-property protection, or appropriate for any regulated, legal, medical, financial, employment, safety-critical, or high-risk decision.
The client assumes responsibility for human review, testing, approval, implementation, monitoring, disclosure, and lawful use of every deliverable and any AI-assisted output. The client must not rely on a deliverable as legal, tax, financial, medical, cybersecurity, regulatory, or other professional advice. To the maximum extent permitted by law, Belles is not liable for decisions, claims, losses, platform actions, model behavior, data use, infringement allegations, or other consequences arising from the client’s or a third party’s use, modification, combination, publication, training, automation, or deployment of deliverables or AI-assisted materials.
No performance guarantee
Strategy, branding, copy, design, websites, CRM configuration, automation, and marketing can influence business performance but cannot guarantee it. Belles does not guarantee revenue, leads, conversion rates, rankings, audience growth, model outputs, platform approval, uninterrupted availability, or any specific commercial result.
Disclaimer of warranties
To the maximum extent permitted by law, the website, services, and deliverables are provided “as is” and “as available.” Belles disclaims all express, implied, and statutory warranties not expressly included in a signed agreement, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and uninterrupted or error-free operation.
Limitation of liability
To the maximum extent permitted by law, Belles and its owners, employees, contractors, and affiliates will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages; lost profits, revenue, data, goodwill, opportunities, or business interruption; replacement-service costs; or claims arising from third-party platforms, AI systems, client materials, client instructions, publication, implementation, or use of deliverables.
To the maximum extent permitted by law, the aggregate liability of Belles for all claims arising from or related to an order will not exceed the fees actually paid to Belles under that specific order giving rise to the claim. These limitations apply regardless of legal theory and even if a remedy fails of its essential purpose. Nothing excludes liability that cannot legally be excluded.
Indemnification
The client will defend, indemnify, and hold harmless Belles and its owners, employees, contractors, and affiliates from third-party claims, damages, losses, liabilities, judgments, penalties, and reasonable legal fees arising from client materials or claims; breach of these terms; unlawful, misleading, infringing, or unauthorized use of deliverables; modification or combination of deliverables; AI deployment or automated decisions; products or services offered by the client; or failure to obtain required approvals, disclosures, permissions, or licenses.
Confidentiality and portfolio use
Each party will use reasonable care to protect non-public information identified as confidential or reasonably understood to be confidential. Confidentiality does not cover information already known without restriction, independently developed, lawfully received, publicly available without breach, or required to be disclosed by law.
Belles will not publicly present confidential or unreleased client work before the client’s public launch or written permission. After public launch, Belles may identify the client and display public-facing final work for portfolio, award, educational, and promotional purposes unless a signed agreement expressly prohibits it.
Third-party platforms and managed services
Third-party platforms, domains, hosting, APIs, payment systems, and AI services are controlled by their providers. Belles is not responsible for their outages, policy changes, pricing, security incidents, account restrictions, data practices, discontinued features, or compatibility. Managed hosting and platform administration do not include content creation, design changes, new sections, campaigns, social content, or other creative work unless expressly scoped.
Termination and survival
Belles may terminate or suspend work for nonpayment, abuse, unlawful requests, security risk, material breach, or failure to cooperate. On termination, all earned fees and approved expenses become immediately due. Provisions concerning payment, ownership, licenses, AI use, disclaimers, liability, indemnification, confidentiality, and dispute obligations survive termination.
Disputes and applicable law
Before filing a claim, each party will provide written notice describing the dispute and allow 30 days for good-faith resolution. These terms are governed by the law applicable to DeuxBelles LLC without giving effect to conflict-of-law rules, except where non-waivable consumer law requires otherwise. Venue and any additional dispute procedure will be governed by the applicable signed order or the jurisdiction of the company’s principal office. The prevailing party may recover reasonable legal fees where permitted by law.
Changes, severability, and contact
Belles may update website terms prospectively by posting a revised version. Changes to an active signed order require written agreement. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining terms remain effective. Questions may be submitted through the Belles booking page.